This website is operated by Laura Micheli Jewelry. Throughout the site, the terms “we”, “us” and “our” refer to Laura Micheli Jewelry. We offer this website, including all information, tools and Services (defined below) available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree with these Terms of Service, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
All right on industrial and intellectual property of the website, as well as all content in it are the property of Laura Micheli Jewelry. Any use involving copying reproduction, distribution, public communication or any other similar action, in part or the whole of the content of the website will require prior written authorization from us.
SECTION 1 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
SECTION 4 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit here. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
SECTION 5 - ORDERS AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 6 - WORKSHOPS
Cancellation Policy: Once a date is selected, the booking becomes binding. If a participant decides to cancel their workshop attendance, the following refund policy will apply:
- If the cancellation occurs more than 30 days before the workshop date, 50% of the workshop fee will be refunded
- If the cancellation occurs less than 30 days before the workshop date, the workshop fee will not be refunded.
Workshops Gift Cards: Purchasing a gift card guarantees a spot within the available dates for the chosen workshop.
SECTION 7 - SHIPPING & DELIVERY
All product will be shipped in accordance with our Shipping and Delivery Policy. To view our Shipping and Delivery policy, please visit here.
SECTION 8 - EXCHANGES & RETURNS
Conditions upon which a return and exchange conditions are permissible are detailed in our Refund policy. To view our refund policy, please visit here. Please note that to request a return and exchange an item, the customer must first contact us by email ( firstname.lastname@example.org). Under no circumstances shall goods we be returned or exchanged without written confirmation by us.
SECTION 9 - PERSONAL INFORMATION
SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 11 - SEVERABILITY
If any provisions of these Terms of Service shall be held or made invalid by a court decision, statute or rule, or shall be otherwise rendered invalid, the remainder of these Terms of Service shall not be affected thereby.
SECTION 12 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Switzerland.
SECTION 13 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
SECTION 14 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.
Our contact information is posted below:
Laura Micheli Jewelry
Aemtlerstrasse, 92a, Zürich
PERSONAL INFORMATION WE COLLECT
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:Communicate with you.Screen our orders for potential risk or fraud.When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a Swiss or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a Swiss or European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records until legally required or until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Laura Micheli Jewelry
Aemtlerstrasse, 92a, Zürich
Returns are only accepted in all the following assumptions, whenever it is not related to a personalized item:
– The customer wishes to change their ring size (an alternative size will be reshipped).
– The product is not what the customer expected.
– The customer received the order in poor conditions.
It is essential that the products are returned are in perfect condition, without any obvious signs of use and in its original packaging. If not, no return may be accepted. You'll also need the receipt or proof of purchase. Unfortunately, we cannot not accept returns for gift cards and made to order pieces.
HOW TO RETURN A PURCHASE?
To request a return and exchange an item, the customer must first contact us by email (email@example.com). Items sent back to us without first requesting a return will not be accepted
The email will be acknowledged within 48 - 72 hours and confirmation concerning the request and/or exchange will be made thereafter. Once confirmed, the product/s can be returned either by:
A) Bring the parcel to our atelier in Zurich (address below). It will be necessary to first book an appointment. To set an appointment please contact us at firstname.lastname@example.org; or
B) Send the package by registered post (the shipping costs are at the customer's own expense) to our atelier in Zurich (address below). All risk will remain with the customer until goods are delivered.
Our atelier in Zurich is located at:
Laura Micheli Jewelry
Zürich, 8003, Switzerland
Returns outside of Switzerland may be subject to duties and taxes. Please note that package must arrive to our atelier with duties and taxes already paid otherwise, it may be the case we will require the goods to be returned to the sender and the return request refused.
DAMAGES AND ISSUES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item.
We will notify you once we have received and inspected your return, in cases where a refund was agreed, you will be automatically refunded on your original payment method within 10 business days,. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we have approved your return, please contact us at email@example.com