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SIZING GUIDE

Please refer to our size chart to make sure your new heirloom fits you perfectly.
If you are still unsure of your ring size or have any questions, please contact info@lauramicheli.com and we will be happy to help you.


How is our jewelry produced?

– Designed and handmade in Laura’s atelier in Zurich.

– Pieces which request casting are casted from our handmade wax model in a traditional laboratory in North of Italy then finished and polished / hand-brushed with a slightly textured surface in our atelier in Zurich.

– All the galvanic processes of gold and rhodium plating are realized by specialized artisans in North of Italy or around Zurich. 

Our jewelry strives to uphold a sustainable and ethical practice in every aspect of production. All jewellery is handmade with materials that are 100% natural and obtained in accordance to environmental preservation standards.

Which materials do we use?

– 925 Sterling silver
– 925 Sterling silver with an 18karat gold-plating
– 14kt white, rose or yellow gold
- 18kt yellow gold, 100% Recycled, certified oekogold

MATERIALS AND PRODUCTION



We care about every piece we deliver you, therefore most of them are made to order. If in stock, your order will be shipped within 2-5 office days after we received your payment, otherwise please allow up to 14-21 days. If your order is urgent, don’t hesitate to contact us at info@lauramicheli.com and we’ll be happy to help. For pieces that are made to order, please allow 21-24 working days for shipment.

Please do contact us if you would like any information about a particular jewellery piece, whether it be further images, or if you would like to arrange an appointment at my studio in Zurich.

COSTS AND DELIVERY TIME

Switzerland: 4 working days
Standard Swiss Post delivery (2-3 working days) is free
Express Swiss Post delivery (1 working day) 15 chf

Inside EU (inkl UK): 10 working days
Standard Swiss Post delivery at 10 chf
Express UPS delivery at 20chf

USA / JAPAN:  15 working days
Delivery with UPS at 30 chf

Taxes and duties are responsibility of the purchaser. International orders may take longer due to customs formalities.


We do not store credit card details nor do we share customer details with any 3rd parties.

SHIPPING POLICY

In the unlikely event that you are unhappy with your purchase, we are happy to exchange or refund items within 14 days of delivery. Send us a message and we will get in touch with you. The jewelry should be undamaged as well as in their original packaging.
We regrettably do not accept returns on earrings (due to hygiene reasons), gift cards and made to order pieces.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lauramicheli.com and send your item to: Aemtlerstrasse 92/A, 8003, Zurich, Switzerland.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

RETURNS / REFUNDS / EXCHANGES